Terms and Conditions

Bowthornes Limited will sell online training products to you through the traininggenie.co.uk website subject to the terms and conditions set out below. Please read these conditions carefully before using this website. By using the traininggenie.co.uk website you signify your agreement to be bound by these terms and conditions. These terms and conditions do not affect your statutory rights.

These terms and conditions set out the terms of use on which you may make use of www.traininggenie.co.uk (our website).

Please review these terms of use carefully before you start to use our website, as these will apply to your use of our website. We suggest that you print out a copy of these terms and conditions to refer to in the future.

By making use of our website, you agree to accept these terms of use and comply with them. If you do not accept or agree these terms of use, then you must not make use of our website.

We do not provide a guarantee that our website or the content on it will be free from omissions or errors.

We may change the content of our website from time to time. Please note that from time to time some of our website may be out of date and we are under no obligation to update it.

Accessing our website

We are not able to provide a guarantee that our website or its content will always be available. We provide access to our website on a temporary basis and may withdraw, suspend or discontinue our website in whole or in part without notice. We are not liable to you if for any reason our website is not available for any period or at any time.

You have the responsibility to ensure that whoever accesses our website through your internet connection is aware of all applicable terms and conditions, and that they comply with them. You have the responsibility to make all arrangements necessary in order for you to access our website.

Online Training Course Provider

traininggenie.co.uk is a “gateway” to purchase the online training products provided by Bowthornes Ltd. Online training programmes are provided in association with a number of providers, including, but not limited to Highfield eLearning, Human Focus and Nimble ELearning.

The content of our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain your own professional or specialist advice before taking, or omitting to take, any action on the basis of the contents of our website.

Although we make reasonable efforts to keep the information on our website up to date, we do not make any guarantees, representations or warranties whether express or implied, that the content on our website is complete, accurate or up-to-date.

Contract of Sale

When you make a purchase through traininggenie.co.uk, you will be sent an e-mail confirming receipt of your purchase containing the details of your course. You will then receive log in details for the course you have purchased within 24 hours. Your payment represents an offer to us to purchase, which is accepted by us when we send an e-mail confirmation to you to confirm the course purchase. It is essential that you provide us with a current e-mail address, which can be used to communicate with you on any matters relating to your purchase. It is your responsibility to advise us of any changes to your email address or other contact details.

Completion of online programmes

All online courses sold through traininggenie.co.uk will be available to complete for 1 year from access by the learner. Once 1 year has passed the Learner will no longer be able to access the course. Once a course is successfully completed the learner will be able to download a certificate of completion.

Learners who fail to complete all parts of the course within 1 year from access will not be eligible for any refund or part refund and will not be provided with a new replacement course. Once a learner has logged into their course page it cannot be transferred to an alternative learner.


VAT is charged to the customer in addition to the basic course costs. These fees will be clearly outlined during the booking process.

Privacy and Data Protection

Training Genie under Bowthornes Ltd is committed to protecting your privacy, and at the same time we endeavour to use any data we collect from you to provide the best possible service. Our GDPR policy describes how we collect and use your personal data.

The Training Genie site is a UK based website and takes reasonable care to comply with requirements of the General Data Protection Regulation (GDPR) 2018 with regard to the personal information you supply on this site. bowthornes-data-protection-policy

However, as no data transmissions over the Internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Please note that traininggenie.co.uk does provide links to other sites, which may not be governed by our policies and you should view the particular privacy policies of those sites for further information.

Training Genie does not use cookies to collect personally identifiable information about any individual using our websites

Web Site Licensing, Access and Use

Use of the traininggenie.co.uk website includes, viewing the website, making purchases, reviewing purchases changing purchases or transferring to links provided on the website. This website is for personal and non-commercial use. Any other use of the site requires written consent before use. You may only establish links to this website with prior written consent from Bowthornes Limited.

The copyright of the material contained on the traininggenie.co.uk web site belongs to Bowthornes Limited.

By using the traininggenie.co.uk website you agree not to access, monitor or copy information for your own commercial benefit or the benefit of another party or to use any data mining, robots, spiders, scrapers or other automated data gathering and extraction tools, without prior written permission. You also agree not to make any attempts to attack the infrastructure of the web site.

Applicable Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with English law. Access is further conditional on your agreement that any dispute or matter, which arises, will be dealt with by the Courts of England and Wales only, to the exclusion of the Courts of any other country.

Changes and Updates to these Terms and Conditions

These terms and conditions may be updated from time to time, and the terms and conditions prevailing at the time of purchase will apply. Continued use of the traininggenie.co.uk web site indicates your agreement to these terms and conditions and any subsequent amendments.

These Terms and Conditions were last modified on 7th February 2018

Enquiries: [email protected]

Bowthornes Ltd

Unit 21,


Sunderland Rd,

Northfields Industrial Estate,

Market Deeping,



Telephone: 01778 382721

Website: www.bowthornes.com

Company No: 7960788

VAT No: 131 1269 55